Knowledge Capture
The systematic capture of specific people's knowledge and experience into a usable form.
What it means
Knowledge capture is the process of turning experts' interviews, practice, and decisions into structured know-how. It's not transcription — it's reconstructing decision logic and context.
Why it matters
Without capture, any knowledge management effort is just document management. Capture is the entry point into the whole knowledge lifecycle.
A real-world example
Before a maintenance manager leaves, a series of guided interviews captures typical failure scenarios, their symptoms, and proven fixes.
Turning specific people's knowledge into a structured, usable form.
Unspoken knowledge and experience that exists only in people's heads.
A structured knowledge repository available to people right when they need it.
Systematic work with an organization's knowledge, from capture to use.
The managed transfer of practical knowledge from one person or team to another.